WHAT IS ISPERP?
ISPERP is a web enabled enterprise solutions that streamlines and integrates business process and information flow for internet service providers. It provides the wide range of features with 15 core modules. It has lots of business analytical reports which help the management to take right strategic decisions for the business.
The core modules module’s of ISPERP are HRM, CRM, Client Self-care portal, Billing, Inventory, Accounting, Support Ticket, Radius Server, ONU & Box Management, Reseller Management (including recharge system), Branch Office Management, Online Payment Gateways, SMS & Email notifications, Prepaid card generation, User Log Server, Real IP Management, Defaulter Management (auto block and unblock), Mobile apps and Hotspot Network Manager.
In Bangladesh, more than 150 nation and category level ISP companies are using this application to automate their business. It has changed the customer behavior to use internet in capital city Dhaka as well as rural areas. Customers are getting SMS in their mobile during bill generation and can pay directly through mobile banking like bKash, Rocket, iPay, Master Card, VISA card etc. They can also send their issues from the customer self-care portal directly and the ISP company can take immediate action to ensure smoothness internet service.
On the other-hand, the users of ISPERP do not need to login mikrotik for any kinds of operation. The network engineer can manage all kinds of mikroitk operations directly from ISPERP. It has the provision to sync mikrotik with ISPERP and ISPERP to mikrotik without any difficulties. It reduces the CPU utilization as well as pressure on mikrotik. We are doing all kinds of operation using API. It is fully integrated with Mikrotik. It has improved efficiency, productivity, process automation and profitability of ISP companies.
WHO CAN USE ISPERP?
ISPERP JOURNEY?
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2015
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First Version started
We started first version of ISPERP in 2015.
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First ISP client
Mazeda Networks is the ISPERP first client. They started implementation in July 2015.
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2016
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Mikrotik Integration
In first quater of 2016, we integrated Mikrotik with our ISPERP.
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New Dashboard
In mid of 2016, we released new dashboard with summary reports.
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2017
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New Impementation
We started work with TETRASOFT and The Net Heads
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Daily Collection Summary
We have developed daily collection summary that summarize all collections like homeuser, corporate, reseller, due, advance, newline, house change and package change.
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Defaulter Management
The due users will auto disconnected from Mikrotik and can extend with application.
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HRM new version released
We release HRM new version with leave, attendance and holidays maangement with employee basic information.
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CRM reports optimization
We changed the CRM reports and the whole process of new customer registration and reconnection.
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Branch Management
Multiple Branch management released
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Box Optimization
We optimized box setup and reports with google map.
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Online Collection and Foster Integration
Foster payment gateway was integrated with ISPERP so that they didn't need the manual upload process.
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BTRC Report
Dynamic report aligned with BTRC format.
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2018
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Inventory Module Integration
We developed inventory and sales module to track store information.
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Accounting Module
We introduced accounting module for ISP and office.
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New Version-V2 released
We released V2 with many more latest features.
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Radius Server Development
We deveoped a radius server that can help to get online mikrotik clients and other mikrotik operations
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POP/ Reseller Management
Reseller management full module development.
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CCOAB Demo Day
We shared ISPERP detail with CCOAB memebers
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New Clients On board
We started many companies implementation like Netheads, Doly IT..
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CCOAB AGM Sponsor
We sponsored to CCOAB AGM
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New Implementations
We signed 10+ companies to implement ISPERP.
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2019
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Reseller / POP Recharge System
Now Resellers are able to recharge from the main branch.
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New Dashboard
We released new dashboard with clients summary information, billing and acounting summary information
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bKash Integration
We integrated bKash payment gateway
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Email Database backup
Now ISPERP can send auto backup of database every nights
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Auto Defaulter
Automatic disconnected due bill users